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Dolphin Case Studies



USAirtours rolled out Dolphin’s reservation and booking management modules, which allowed 35 USAirtours sales consultants to radically streamline the process of preparing and confirming hundreds of quotes a day to independent travel agents.



Cheshire-based boutique travel specialist Travelbeam  needed a system that would offer them a user-friendly interface as well as adaptability and scalability. 

Find out why they chose Dolphin...

travel beam hotel
case studies

North America Travel Service

Operating as a corporate and leisure agency as well as a tour operator, North America Travel Service needed a system that could help them manage all their data in one central system became and that would suit the nature of their business.

Read how Dolphin helped them do that...

C The World

Independent Travel Company C The World was founded by Carolyn Park in an executive shed in her garden back in 2010.  She expanded from 1 to 3 branches in a fairly short space of time. It was exactly because of this expansion that C The World was looking to automate their business. 

Find out how...
Dolphin Case Studies
Dolphin case study

The Cruise Line

The Cruise Line needed a tool to track open sales enquiries to support their sales staff in improving conversion rates and managing their workflow. This tool would also assist managers in monitoring enquiries in order to spot certain sales opportunities and drive towards booking targets. 

Discover how their conversion rates improved...

STA Travel

STA Travel had a fantastic but frustrated collection of hostels, hotels, tours and other services however the existing platform limited its ability to integrate multiple third party suppliers with its own direct contracts, and frustrated its desire to efficiently sell a global range of tours and attractions.

Find out how Dolphin helped STA Travel...
Dolphin case study

“The Dolphin reservations system has dramatically improved turnaround time on quotations, enabling Carrier consultants to prepare complex, personalised itineraries much more efficiently”


“"Everyone was great to deal with, in fact I haven't met a single person at  Dolphin who I'm not more than happy to do business with. 
I can't say that very often. " **American Road Trip Company**

“Dolphin is helping us join up our offline and online business. Helping us to grow sales and ensure our customers receive a consistent, high quality service via every touchpoint and all channels.”