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Sectors > Business Travel > In Depth

How Dolphin
Works
For Business
Agents

Dolphin helps business agents to enhance service and automate business processes. By providing a comprehensive back-office comprising a suite of tailored functionality.

Dolphin's business travel solution has an extensive range of features including:

Automate operational tasks

  • BSP/ARC reconciliation
  • Invoices and statements via email and print
  • Run scheduled tasks (e.g. bulk invoicing)
  • Integrated client and corporate profiles
  • Credit card payment gateway

Achieve quality standards

  • Workflow management and task reminders
  • Purchase order and cost centre number capture
  • 20 custom fields for extra client data 
  • Split invoicing (e.g. business and leisure trip)

Source product efficiently

  • 70+ standard business reports
  • Customer facing statements
  • Pre-trip and fare-saving reports
  • Bill-back support
  • Lodge card export facility
  • Integration with iBank reporting suite

Comprehensive reporting

  • Automated transaction fee calculation
  • Pricing management by client, product, etc.
  • Credit control facility
  • Invoice non-travel services (e.g. meeting rooms)
  • Automated rebate (kick-back) structure

Manage commercials

  • Online access to documents, reports and statements
  • Access Dolphin from any location at any time 
  • Link with third-party financial accounting products
  • Automated booking capture from GDS and Evolvi

Sell preferred suppliers

  • Access web fares, CAT 35 and published fares
  • Over 20 hotel, car-rental and transfer suppliers linked
  • Generate quotes, options and confirmed bookings 
  • Automatic calculation of fees and mark-ups
  • Simple 'shopping-basket' based booking journey

BUSINESS AGENTS USING
DOLPHIN INCLUDE:

    

Want to talk to someone? Give the Dolphin team a call on

+44 (0)20 8394 6001

Case Studies

Read about how some of our customers have exploited business opportunities and tackled operational challenges using Dolphin.

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See the Demo

Why not see what Dolphin can do for your business? Take a look at our introductory demo.

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Technical Info

To provide superior customer service and drive operational efficiency you need a high-performance technology platform that you can rely on.

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