Manchester based Carrier has rolled out Dolphin’s Booking Management Module to its retail shop in Alderley Edge. Its travel consultants now use Dolphin’s Booking Management Module to better manage their admin tasks and speed up sales processes.
Carrier’s retail travel consultants will also start to use the Dolphin Reservation Module and the Dolphin Product Database to access Carrier’s tour operator contracts.
Mark Duguid, Carrier’s Managing Director commented “Now well established in our trade tour operation, Dolphin was the obvious provider when reviewing technology solutions for our retail shop.”
Chuck Richardson, Dolphin Dynamics’ Managing Director commented, “On the back of a longstanding successful relationship, we are delighted to help Carrier improve their shop’s efficiency and service levels by leveraging our CRM, mid and back office products.”
About Carrier: Carrier is part of the Kuoni Group and has over 30 years experience creating luxury tailor-made holidays worldwide. They offer bespoke, high quality holidays with a personal touch. More information can be found on their website.