Based in Twickenham, Crusader Travel was founded in 1995 by husband and wife team Bruce and Hedda Lyons, who’ve both worked in the travel industry since the 1960s. With a staff of 6 people, the independent family business offers holidays to any destination across the world.
For a good while they were working with a legacy back-office system, but as time went on, they found that this system they were running on was really too old and it made it difficult to execute any back office tasks. Additionally, things like making quotes was a real pain. They started looking at Dolphin as it fit their business best compared to other systems.