If only data migration was a matter of taking the file drawer from one storage cabinet and putting it in the new one. Things would be so much easier that way. In real life, when switching systems or adopting a new one, moving your data from one system to the other can be a headache. But with these tips for smoother data migration, it doesn’t need to be.
Understand your data
It will work in your advantage if you know how many data files you have, what their purpose is and how they're currently stored before moving them across. Knowing what you’re dealing with will give you perspective on how big of a job the data migration process will be.
Timing is everything
It goes without saying that switching systems or adopting a new system shouldn’t be done in peak season while your staff is at its busiest. Data migration, especially if it has to be done manually, will take time and is best done when business slows down, and staff is less busy. That way they will be available to help with the entire process.
Running two systems
Running your existing system in parallel while you use the new system to process new bookings is a good idea. You could consider keeping one licence for your old system so you can manage bookings that were already created in the old system until the customer has travelled and bookings have expired.
Import customer profile data
While bookings expire, customer data is something you’d probably like to keep. To avoid having to start creating your customer profiles from scratch in your new system, many travel tech suppliers can help you import your existing customers’ data which will save you a lot of time and effort.
While many companies see moving systems and migrating client data as a massive task, You could take the opportunity and use the data migration process as a way to cleanse you customer database and have your new system set-up with only relevant and active customers and prospects. It will make your data a lot more GDPR proof as well.
The right support
While these tips will go a long way, the main thing is that the tech partner you decide to work with will support you fully from the day you purchase the software till the day you go live. And you will see that migrating all that data will be a lot smoother than you think.