STA Travel Case Study
STA Travel look global
STA Travel had a fantastic but frustrated collection of hostels, hotels, tours and other services however the existing platform limited its ability to integrate multiple third party suppliers with its own direct contracts, and frustrated its desire to efficiently sell a global range of tours and attractions.
STA Travel’s global land product team effectively wholesales to its business units spread across 12 countries as well as to STA Travel partners and franchisees in a further 50+ countries. Whilst Dolphin’s tour operating platform met a number of the STA Travel requirements out of the box, there was still plenty of work to be done to meet the needs of the world’s largest student and youth travel company. The two businesses worked in collaboration to deliver a platform which met their strategic requirements at an overall lower operating cost.
Today STA Travel combine a wide variety of dynamic supplier connections with their own directly loaded contract, available on allocation and supported by an automated supplier communication suite. Paul Maine, Chief Commercial Officer of STA Travel commented ‘our relationship with Dolphin is a long term one and is all about shared success.’